Refund policy

The following policy applies to any order cancellations, replacements or refunds, as applicable. We can only provide order cancellations, replacements or refunds to orders that originated on our storefront at trykosmic.com

REPLACEMENT AND REFUND POLICY

Unfortunately, for health and safety reasons, we're not able to accept returns. If you're unsatisfied with our toilet paper for any reason, or if you received a damaged product, please feel free to contact us. We recommend donating any product to a local shelter or to someone in need.

We do not issue refunds or exchanges.

CANCELLATIONS

Cancellation by Customer

You can cancel your upcoming order at any time before the charge date - once the order has been charged and processed we will be unable to cancel the order.

We'll send you a renewal reminder email 3 days prior to your charge date so you have some time to confirm the order and double check the shipping address; any changes made to the account after the charge date will only reflect on future orders.

You can cancel your order by logging into your account and skipping it, pushing back the order date, or by contacting us.

Cancelling your subscription affects future orders only, so you will be responsible for all orders processed before the cancellation.

Any refunds offered on orders that have already shipped out will not include the shipping charge.